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To better welcome disabled people, the Chamonix Tourist Office has adapted its equipment, trained its staff and created special brochures.
First alpine tourist office to obtain the official seal of approval for disabled tourism. This label covers motricity, visual, auditive and mental handicaps.
In accordance with our aim to constantly improve our services, the Chamonix Tourist Office offers several specially adapted facilities and documents :
o Main entrances are level with the street.
o Two pay car parks located 200m away from the Tourist Office have places for people with reduced mobility.
- The Outa car park (car park with barriers) has two places for people with reduced mobility. To go and visit the Tourist Office coming from this car park, go on the path on the right side of these car park places, continue in front of the public toilets and then along the car park. At the end of the car park, continue straight away on the pavement along the Mont-Blanc hotel and its restaurant “Le Matafan”. You will find the Tourist Information Office just after the hotel on your left side;
- The underground pay car park Saint-Michel has places for people with reduced mobility on the 1st, 3rd and 5th floors. To reach the Tourist Office from this car park, please go on the bridge located in front of the car park, then go down on the access ramp on the left side of the church and continue straight away in front of the Mountain House (Maison de la Montagne) until a second access ramp which will directly lead you in front of the Tourist Office.
o Low brochure racks and counters, wheelchair accessible.
o Improved washroom facilities, wheelchair accessible.
o A wheelchair available on-site for disabled, reduced mobility (or sick) people.
o Improved outdoor signage with deeper contrast and simplified pictograms.
o A magnifying lens is available at the welcome desk
o A braille printed booklet is available at the welcome desk.
o Extended use of pictograms inside the Tourist Office to indicate the main activities and attractions: hiking, museums, events... These signs are important for people who encounter difficulties in understanding written texts.
o A reception agent knows the French sign language
o Automatic doors showing bicolored signs at 70 and 170cm.
o Audio-T system : this system improves the quality and confidentiality of the exchanges between the information counsellor and guest. The information counsellor speaks into a microphone and his/her voice is transmitted directly to the hearing impaired person, either through a receiver-amplifier or by magnetic loop if the user has a compatible hearing aid.